Maintaining an in-house IT team with diverse, specific skills at sufficient scale is a financial burden for businesses of any size. Thanks to the external solution by Algotech, you will not only manage to make IT in your company cheaper, but you will also ensure 100% substitutability, continuous IT support and multi-level problem solving, where our specialization will sufficiently take care of any problem that might arise.
- Continuous monitoring of the network, services, and servers
- Help and communication with users
- Monitoring the state of the infrastructure
- Managing network infrastructure documentation
- Resolving unplanned outages
- Reporting planned outages
- Basic administration of the entrusted system/application